How we handle your information.
This policy explains how Journal Audits (“we,” “us”), including the Journal TaxPro Academy, collects, uses, and protects the information you share with us through our websites, forms, emails, text messages, and programs.
Information we collect
- Contact information you provide, such as your name, email address, and phone number.
- Program information you submit on enrollment or intake forms, such as your legal name, PTIN status, and documents you choose to upload.
- Payment information, which is processed securely by our payment providers (such as Stripe and PayPal). We do not store your full card or bank account numbers.
- Basic website data, such as pages visited and browser type, collected through cookies to keep our pages working and to understand how they are used.
How we use your information
- To register you for sessions and enroll you in our programs.
- To send confirmations, reminders, course access, and program updates.
- To process payments and provide customer support.
- To meet program, reporting, and recordkeeping requirements.
Text messages (SMS)
If you opt in, we may send text messages about your registration, reminders, and enrollment updates, and, if you separately consent, promotional messages. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate, such as our website and email platform, payment processors, video conferencing provider, and continuing education provider, and only as needed to deliver our services. We may also disclose information when required by law.
How we protect information
We use reasonable administrative and technical safeguards to protect your information. We never ask for your Social Security number, date of birth, or tax information through our enrollment forms.
Your choices
- Unsubscribe from emails using the link in any email.
- Opt out of text messages by replying STOP.
- Ask us to review, correct, or delete your information by contacting us below.
Children
Our programs are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact us
Journal Audits
530 East Main Street, Suite 211
Richmond, VA
[email protected]